Job Details

Refer Job: Send to a Friend

Add Add to Saved Jobs


Title: Document Custody and Release (DCR) Specialist (Non – LO – No Consumer Contact)

Job Status: Full Time/Hourly Reports to: Document Custody and Release Supervisor

Department: Servicing Work Schedule: Flexible

Amount of Travel Required: No travel required

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.


The Document Custody and Release (DCR) Specialist position exists to assist the Supervisor and team members by administering daily routine operations to ensure that assignments are completed in a thorough, accurate and timely manner.


  • Ensures that incoming and outgoing collateral documents are distributed timely.

  • Assigns investor changes daily.

  • Completes and ensures accuracy and compliance of offsite document requests.

  • Coordinates the loan files identified for inclusion in monthly GNMA Pools.

  • Constructs and assigns the spreadsheet used to audit pool loans.

  • Works with Investor Reporting to send documents monthly to clear outstanding exceptions for GNMA pools.

  • Administers the organization and shipping of pool files, trailing documents and return of documents to document custodians.

  • Assists with MERS daily reports and monthly data reconciliation.

  • Coordinates Silverton releases and incoming Silverton notes.

  • Maintains spreadsheet of Silverton loans bought/serviced by VMF and ensures that original documents are received from Silverton in a timely manner.

  • Administers assignment of rejections and maintains rejections spreadsheet.

  • Communicates regularly with customers and business partners including Document Custodians.

  • Cross trains and supports all positions within the department including lien releases, assignments and UCC filings.

  • Performs other duties as assigned.


  • High School Diploma or Equivalent required.

  • Ability to work flexible hours.

  • Knowledge of loan documents, loan auditing, and imaging systems a plus.

  • Self-motivated, dependable, ability to prioritize and multi-task.

  • Solid problem solving, great attention to detail and organizational skills a must.

  • Ability to work in a team environment.


  • Must be able to remain in a stationary position 75% of the time.

  • Constantly operate a computer and other office devices, such as a telephone and multi-functional copy, scan, fax and print equipment.

  • Constantly utilize communication methods and tools including phone, email and other applications such as Zoom and Microsoft Teams to interact with team members, customers and leaders.

  • Must be able to lift and/or move up to 40 lbs.

  • Must be able to stand, stoop, bend, and reach with hands and arms to navigate rolling shelves

  • Constantly works in an indoor temperature controlled, sealed window office environment.


  • 401(K) includes 100% company match of the first 4%

  • Medical and Dental Plan with Prescription Coverage and Vision

  • Paid time off days and holidays

  • Tuition Assistance

  • Wellness Programs and On-site workout facility

  • On-site restaurant

  • BONUSES!!!