Job Details




Title: Claims Adjuster Job Status: Full Time/Hourly

Department: HomeFirst Reports to: Manager

Work Schedule: Flexible Amount of Travel Required: Limited


Claims Adjusters are responsible for following proper claim timelines and working effectively with insured customers to resolve property insurance claims.


  • Take recorded statements of insured/claimant and evaluate personal property reports.

  • Determine coverage and payment of claims.

  • Request and issue settlement checks.

  • Negotiate effectively and fairly with claimants.

  • Maintain professional and constant dialogue with claimants.

  • Handle some outside claim work when applicable.

  • Perform other duties as assigned.


  • High School Diploma or GED required.

  • One year property and casualty insurance claims experience preferred, but not necessary.

  • Must learn all policy coverage’s, insurance terminology and be able to articulate same.

  • Effectively communicate via phone and computer; position involves extensive phone work.

  • Must be efficient at multi-tasking and thinking “on-the-fly.”

  • Great attention to detail and organizational skills.

  • Willingness and ability to complete assigned work efficiently.

  • Willing to learn, hard-working, determined and assertive.


  • Must be able to remain in a stationary position 75% of the time.

  • Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

  • 90% communication methods completed over the phone. Must be able to exchange accurate information at all times.

  • Ability to identify and assess account status and determine appropriate process.

  • Constantly works in an indoor temperature controlled, sealed window office environment.


  • Work-life balance.

  • Community philanthropy.

  • Collaborative and energetic work environment- teamwork.

  • Professional development and promotion opportunities- culture of mentoring.

  • Medical and Dental Plan with Prescription Coverage and Vision.

  • Paid time off days (PTO) and holidays.

  • 401(K) includes 100% company match of the first 4%.

  • Wellness Programs and On-site workout facility.

  • Tuition Assistance.

  • On-site restaurant.