Credit Services Representative (Non – LO – Administrative/Clerical)
Full Time/Hourly Department: Credit Services
Credit Services Supervisor Work Schedule: Flexible
Amount of Travel Required:
No travel required
Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently
services over 200,000 loans. Our strength as an organization is rooted in
the quality of our people and products. We are an equal opportunity
employer committed to creating a diverse workforce. Furthermore, we're
financially strong, with a reputation for leading the industry with
unsurpassed products, a broad range of services and a coast-to-coast
presence. We're professionally strong, from entry level to more experienced
positions, we're actively recruiting individuals who are passionate,
positive, and eager to learn. As a member of our team, we will equip you
for success, you'll enjoy excellent benefits, opportunities for growth, and
an encouraging culture that supports work/life balance.
Credit Service Representatives exist to complete applications received
from the Home Center via fax, email, etc. for the purpose of credit
Ensures compliance with company guidelines and state and federal
regulations by calling consumers on no more than three items for
the sole purpose to obtain credit approval via in-house LINK
Sends application to Loan Specialists (LOs) if more than 3 items
are required to complete the application.
Inputs data accurately into the system.
Verifies information obtained on the application.
Promote company image through professional service and actions.
Performs other duties as assigned.
High School Diploma or GED required. Associates or bachelor’s
Computer competency with Microsoft Office and typing skills of no
less than 45 wpm with no errors.
Great attention to detail and organizational skills.
Ability to work in a team environment.
Must have good telephone etiquette.
Willing to learn, hard-working, determined and assertive.
Must be able to remain in a stationary position 75% of the time.
Constantly operate a computer and other office productivity
machinery, such as a telephone, calculator, copy machine, and
90% communication methods completed over the phone. Must be able to
exchange accurate information at all times.
Ability to identify and assess account status and determine
Constantly works in an indoor temperature controlled, sealed window
401(K) includes 100% company match of the first 4%
Medical and Dental Plan with Prescription Coverage and Vision
Paid time off days and holidays
Wellness Programs and On-site workout facility