Job Details

Title: Payment Processing Specialist (Non – LO – No Consumer Contact)

Job Status: Full Time/Hourly Department: Operations

Reports to: Lead Accountant and Processing Manager Work Schedule: Flexible

Amount of Travel Required: No travel required

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.


Payment Processing Specialists exist to analyze and reconciling keying errors, misapplied entries and/or programming changes that impact general ledger accounts on existing accounts.


  • Resolves the errors by navigating through bank websites, Viewpoint, and Global on a weekly basis.

  • Reports on the activity that occurs against each ledger on a quarterly basis.

  • Implements monthly reports that require research and corrections by journal entry, communicating with affected departments, existing customer contact and to present findings to upper management.

  • Tracks and resolves returned and uncashed paid out refunds.

  • Reports AML items to Compliance and provides an analysis on monthly bank charge statements.

  • Trains as back up and provides monthly report goals for the department.

  • Analyzes payment activity on customer loans and have firm understanding of actuarial and simple interest amortization in order to resolve errors or process entries.

  • Handles customer receivables, payoffs, reconcile daily accounting entries, and bank balances on a backup status only.

  • Performs other duties as assigned.


  • High school diploma or equivalent.

  • Efficient 10-key calculator skills, and working knowledge of AS400 a plus.

  • Ability to read and understand account entries and history a must.

  • Analytical and problem solving skills with ability to complete general accounting skills a plus.

  • Ability to manage multiple duties with a sense of urgency.

  • Great attention to detail and organizational skills.

  • Ability to work in a team environment.

  • Strong computer skills a must.


  • Must be able to remain in a stationary position 75% of the time.

  • Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

  • 90% communication methods completed via email, reports or AS400 documentation. Must be able to exchange accurate information at all times.

  • Ability to identify and assess account status and determine appropriate process.

  • Constantly works in an indoor temperature controlled, sealed window office environment.


  • 401(K) includes 100% company match of the first 4%

  • Medical and Dental Plan with Prescription Coverage and Vision

  • Paid Time Off (PTO) and holidays

  • Tuition Assistance

  • Wellness Programs and On-site workout facility

  • On-site restaurant

  • TeamShare Company Bonus