Job Details

Title: Loan Restructuring Closer (Non – LO – Processor) Job Status: Full Time/Hourly

Department: Loan Restructuring Reports to: Loan Restructuring Manager

Work Schedule: Flexible Amount of Travel Required: None

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.


Loan Restructuring Closers exist to assemble, prepare and verify closing documents. They perform purely administrative tasks surrounding loan processing. They do not negotiate or advise credit terms with consumers.


  • Coordinates all aspects of the closing process and ensures all terms of the sale are met.

  • Prepares loan packages, keeps track of deposits, and coordinate the details of the final closing.

  • Ensures all documents are properly recorded and delivered.

  • Balances Closing Disclosures and prepares Chattel and real estate closing packages for all product types including Direct Repo, NOW Loans, Loan Assumptions, and modifications.

  • Monitors closing pipeline to ensure loans are closed based on regulatory and company’s requirements.

  • Maintains a working knowledge of the lending process, and the ability to work under strict deadlines.

  • Performs other duties as assigned.

  • Must maintain excellent customer experience throughout the loan process for all customers.


  • High School Diploma or Equivalent required, college a plus.

  • At least 2 years of mortgage lending experience.

  • Must submit to a credit check used only for Arizona licensing purposes.

  • Strong communication skills with a high sense of urgency.

  • Excellent organizational and data entry skills are a must.

  • Knowledge of AS/400 and Link a plus.

  • Knowledge of RESPA a plus.


  • Must be able to remain in a stationary position 75% of the time.

  • Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

  • 90% communication methods completed over the phone. Must be able to exchange accurate information at all times.

  • Ability to identify and assess account status and determine appropriate process.

  • Constantly works in an indoor temperature controlled, sealed window office environment.


  • 401(K) includes 100% company match of the first 4%

  • Medical and Dental Plan with Prescription Coverage and Vision

  • Paid Time Off (PTO) days and holidays

  • Tuition Assistance

  • Wellness Programs and On-site workout facility

  • On-site restaurant

  • BONUSES!!!