Job Details

Title: Part Time Credit Services Representative (Non – LO – Administrative/Clerical)

Job Status: Part Time/Hourly Department: Credit Services

Reports to: Credit Services Supervisor Work Schedule: Flexible Weekdays, Saturdays

Amount of Travel Required: No travel required

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.

POSITION SUMMARY:

Credit Service Representatives exist to complete applications received from the Home Center via fax, email, etc. for the purpose of credit approval.

ESSENTIAL FUNCTIONS:

  • Ensures compliance with company guidelines and state and federal regulations by calling consumers on no more than three items for the sole purpose to obtain credit approval via in-house LINK system.

  • Sends application to Loan Specialists (LOs) if more than 3 items are required to complete the application.

  • Inputs data accurately into the system.

  • Verifies information obtained on the application.

  • Promote company image through professional service and actions.

  • Performs other duties as assigned.

    QUALIFICATIONS:

  • High School Diploma or GED required. Associates or bachelor’s degree preferred.

  • Computer competency with Microsoft Office and typing skills of no less than 45 wpm with no errors.

  • Great attention to detail and organizational skills.

  • Ability to work in a team environment.

  • Must have good telephone etiquette.

  • Willing to learn, hard-working, determined and assertive.

  • Must be available to work a minimum of 24 hours weekly and every Saturday.

    PHYSICAL DEMANDS:

  • Must be able to remain in a stationary position 75% of the time.

  • Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

  • 90% communication methods completed over the phone. Must be able to exchange accurate information at all times.

  • Ability to identify and assess account status and determine appropriate process.

  • Constantly works in an indoor temperature controlled, sealed window office environment.

BENEFITS:

  • 401(K) includes 100% company match of the first 4%

  • Wellness Programs and On-site workout facility

  • On-site restaurant

  • Bonuses!!!