Tax Research Specialist (Non – LO –No Consumer Contact) Job Status: Full Time/Hourly
Servicing Reports to: Tax Team Leader
Amount of Travel Required:
No travel required Work Schedule: Flexible
Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently
services over 200,000 loans. Our strength as an organization is rooted in
the quality of our people and products. We are an equal opportunity
employer committed to creating a diverse workforce. Furthermore, we're
financially strong, with a reputation for leading the industry with
unsurpassed products, a broad range of services and a coast-to-coast
presence. And we're professionally strong, from entry level to more
experienced positions, we're actively recruiting individuals who are
passionate, positive, and eager to learn. As a member of our team, we will
equip you for success, you'll enjoy excellent benefits, opportunities for
growth and an encouraging culture that supports work/life balance.
The Tax Research Specialist exists to research and review tax data on
all VMF loans.
Reviews legal documents, closing documents, and any other pertinent
information to research, identify, and confirm VMF’s property of
Assists in the registration of new homes with the respective taxing
authorities and following up on the accounts until registration has
Sets up new vendors in VMF’s servicing system.
Reads and reviews property assessments.
Communicates frequently with tax/local government offices,
attorneys, and various internal departments to obtain information.
Processes customer requests, completes customer correspondence, and
conducts tax research for NOW loans and loan modifications.
Ensures information on tax bills are accurate, updates VMF
Servicing System accordingly.
Ensures the appropriate parties have reviewed and decisioned the
loan for tax payment, and research is completed quickly to avoid
excess penalties and interest.
Performance will be measured on productivity and accuracy
Exhibits high level of judgment and discretion.
Performs other duties as assigned.
High school diploma or equivalent.
Working knowledge of Microsoft Office and other applications.
Great attention to detail and organizational skills.
Ability to communicate effectively and efficiently via phone, email
and person to person.
Capable of gathering facts accurately, analyze causes, evaluate
alternate solutions and arrive at sound conclusions on action to be
Ability to manage multiple and/or conflicting responsibilities.
Ability to work in a team environment.
Must be able to remain in a stationary position 75% of the time.
Constantly operate a computer and other office productivity
machinery, such as a telephone, calculator, copy machine, and
90% communication methods completed over the phone. Must be able to
exchange accurate information at all times.
Ability to identify and assess account status and determine
Constantly works in an indoor temperature controlled, sealed window
401(K) includes 100% company match of the first 4%
Medical and Dental Plan with Prescription Coverage and Vision
Paid Time Off days and holidays
Wellness Programs and On-site workout facility