Loan Restructuring Stipulations Representative (Non – LO – Servicing)
Full Time/Hourly Department: Loan Restructuring
Loan Restructuring Manager Work Schedule: Flexible
Amount of Travel Required:
Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently
services over 200,000 loans. Our strength as an organization is rooted in
the quality of our people and products. We are an equal opportunity
employer committed to creating a diverse workforce. Furthermore, we're
financially strong, with a reputation for leading the industry with
unsurpassed products, a broad range of services and a coast-to-coast
presence. We're professionally strong, from entry level to more experienced
positions, we're actively recruiting individuals who are passionate,
positive, and eager to learn. As a member of our team, we will equip you
for success, you'll enjoy excellent benefits, opportunities for growth, and
an encouraging culture that supports work/life balance.
Loan Restructuring Stipulations Representatives are responsible for
making phone calls to designated consumers to complete stipulations on
behalf of the Loan Specialists (LOs).
Verifies income, employment and landlord information.
Checks FHA access and proper inquiries on FHA deals.
Inputs data accurately into the system.
Calls landlords and verifies information.
Utilizing data entry skills when re-computing debt ratios on behalf
of the Loan Specialists (LOs).
Promote company image through professional service and actions.
Performs other duties as assigned.
High School Diploma or GED required. Associates or bachelor’s
Computer competency with Microsoft Office and typing skills at
minimum 40 wpm.
Great attention to detail and organizational skills.
Ability to work in a team environment.
Must have good telephone etiquette.
Willing to learn, hard-working, determined and assertive.
Must be able to remain in a stationary position 75% of the time.
Constantly operate a computer and other office productivity
machinery, such as a telephone, calculator, copy machine, and
90% communication methods completed over the phone. Must be able to
exchange accurate information at all times.
Ability to identify and assess account status and determine
Constantly works in an indoor temperature controlled, sealed window
401(K) includes 100% company match of the first 4%
Medical and Dental Plan with Prescription Coverage and Vision
Paid Time Off (PTO) and holidays
Wellness Programs and On-site workout facility