MPC Payment Processor (Non – LO – No Consumer Contact) Job Status: Full Time/Hourly
Document Services Reports to: Document Control/MPC Manager
Flexible Amount of Travel Required: No travel required
Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently
services over 200,000 loans. Our strength as an organization is rooted in
the quality of our people and products. We are an equal opportunity
employer committed to creating a diverse workforce. Furthermore, we're
financially strong, with a reputation for leading the industry with
unsurpassed products, a broad range of services and a coast-to-coast
presence. And we're professionally strong, from entry level to more
experienced positions, we're actively recruiting individuals who are
passionate, positive, and eager to learn. As a member of our team, we will
equip you for success, you'll enjoy excellent benefits, opportunities for
growth and an encouraging culture that supports work/life balance.
MPC Payment Processors exists for timely processing of domestic cash
receipts (personal checks, bank checks, official checks, and money
orders) for several Company transaction types.
Reviews and researches individual checks to ensure proper sorting
Distributes correspondence received with checks accurately and
Communicates with department managers and supervisors, VMF
customers, financial institutions, etc. to clarify situations and
obtain solutions to problems.
Interacts with appropriate individuals to resolve hardware/software
issues that interfere with check processing.
Maintains excellent customer service skills.
Promotes teamwork and mailroom success.
Promotes company image through professional service and actions.
Perform other duties as assigned.
High School Diploma or Equivalent required.
Must have excellent follow-up skills.
Great attention to detail and organizational skills.
Ability to work in a team environment.
Must be able to remain in a stationary position 75% of the time.
Constantly operate a computer and other office productivity
machinery, such as a telephone, calculator, copy machine, and
90% communication methods completed over the phone. Must be able to
exchange accurate information at all times.
Ability to identify and assess account status and determine
Constantly works in an indoor temperature controlled, sealed window
401(K) includes 100% company match of the first 4%
Medical and Dental Plan with Prescription Coverage and Vision
Paid Time Off (PTO) and holidays
Wellness Programs and On-site workout facility